Page 48 - Restamax Plc Annual Report 2017
P. 48

48












                 – THE BIGGEST RESTAURANT IN FINLAND



                 Digital marketing plays a key role at Restamax in creating future growth. Most of the food restaurants, pubs and nightclubs
                  of Restamax Group are included in the Ravintola.fi loyal customer system. The Ravintola.fi website features city-specific
                     restaurant information, menus, events, campaigns, special offers, news, contact information and other important
                               information. Customers can also reserve tables and give feedback through the website.








































                UNIFORM LOYAL CUSTOMER SYSTEM

                Through the Ravintola.fi loyal customer system, Restamax
                can market its products and services in a targeted manner
                and strengthen customer commitment with permanent and
                one-time benefits. The system facilitates better customer
                service and increases interaction between the company and
                its customers.
                Some 134,000 people have subscribed to the Ravintola.fi loyal
                customer system and downloaded the mobile application,
                and the number is growing quickly.
                - The Ravintola.fi website has 10 million visitors per year

                - The loyal customer card entitles to many benefits and
                  special offers
                - The downloadable mobile app brings the benefits directly
                  to phones

                - The All Access card gives VIP benefits for corporate
                  customers
                www.ravintola.fi




         Restamax Plc
   43   44   45   46   47   48   49   50   51   52   53